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Customer Survey August, 2007
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1. |
Please rate the quality of the bed you recently purchased from Boltz. |
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| 1. Unacceptable |
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0 |
0% |
| 2. Average |
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0 |
0% |
| 3. Good |
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4 |
14% |
| 4. Excellent |
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20 |
69% |
Comments:
View Responses |
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5 |
17% |
| Total |
29 |
100% |
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2. |
Please rate your overall purchasing experience with Boltz. |
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| 1. Unacceptable |
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0 |
0% |
| 2. Average |
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0 |
0% |
| 3. Good |
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11 |
38% |
| 4. Excellent |
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15 |
52% |
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3 |
10% |
| Total |
29 |
100% |
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3. |
What other products would you like Boltz to offer? (example: sheets, comforters, outdoor furniture...) |
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4. |
Which Search Engine would you use to search for Boltz Steel Furniture? |
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| Google |
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22 |
79% |
| Yahoo |
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3 |
11% |
| MSN |
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0 |
0% |
| AOL |
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0 |
0% |
Other:
View Responses |
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3 |
11% |
| Total |
28 |
100% |
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5. |
If you were to search online for a bed (similar to the one you purchased from Boltz) what words would you use? |
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6. |
Was your purchase of a Boltz bed part of a move or change of residence? |
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| Yes |
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11 |
38% |
| No |
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18 |
62% |
| Total |
29 |
100% |
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7. |
Did you request the Boltz Material Kit prior to your purchase? |
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| Yes |
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7 |
24% |
| No |
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22 |
76% |
| Don't Recall |
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0 |
0% |
| Total |
29 |
100% |
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8. |
Did you request a Boltz Brochure prior to your purchase? |
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| Yes |
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5 |
18% |
| No |
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22 |
79% |
| Don't Recall |
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1 |
4% |
| Total |
28 |
100% |
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9. |
Were you previously a Boltz customer prior to purchasing your Boltz bed? |
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10. |
Do you own a home / condo? |
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11. |
When is the last time you moved? |
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| Within 1 year |
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8 |
29% |
| Longer than 1 year ago |
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20 |
71% |
| Total |
28 |
100% |
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12. |
What type of work do you do? |
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13. |
Would you recommend Boltz products to others? |
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14. |
Please rate our price / quality ratio. |
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| Excellent |
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8 |
29% |
| Good |
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16 |
57% |
| Prices are too high |
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2 |
7% |
Comments:
View Responses |
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2 |
7% |
| Total |
28 |
100% |
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15. |
Please indicate your gender. |
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| Male |
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23 |
79% |
| Female |
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6 |
21% |
| Total |
29 |
100% |
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16. |
Please select the category that includes your age. |
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| 17 or younger |
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0 |
0% |
| 18-24 |
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2 |
7% |
| 25-34 |
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9 |
31% |
| 35-44 |
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9 |
31% |
| 45-54 |
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6 |
21% |
| 55-64 |
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3 |
10% |
| 65 or older |
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0 |
0% |
| Total |
29 |
100% |
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